Product Manager

Job Title: Product Manager

Type: Full-time

About Vocallabs.ai

Vocallabs.ai is building the future of voice intelligence. Our AI-powered platform helps businesses transform customer conversations into actionable insights — enhancing CX, accelerating support workflows, and driving better decision-making. As a high-growth SaaS startup, we’re looking for sharp, self-driven individuals who thrive in dynamic environments and are passionate about solving real-world problems at scale.

Role Overview

As a Product Manager at Vocallabs.ai, you will own and drive the roadmap for one or more of our core product lines. You’ll work closely with engineering, design, marketing, and customer teams to define and build features that solve real customer pain points. This is a highly cross-functional role suited for someone who blends deep tech understanding with sharp business acumen and user empathy.

Key Responsibilities

1. Own the product roadmap and execution for assigned modules or features
2. Translate business goals and customer needs into detailed product requirements and user stories
3. Work closely with engineering and design teams to deliver high-quality, scalable features
4. Define success metrics, track product performance, and iterate based on data and user feedback
5. Collaborate with customer-facing teams to gather insights and validate problems and solutions
6. Stay on top of market trends, competitor offerings, and emerging technologies in voice AI and SaaS

Required Qualifications

1. B.Tech + MBA from a reputed institution (MBA from IIMs preferred)
2. 2+ years of product management or founder-level experience in a startup or high-growth environment
3. Solid understanding of technology – able to work closely with engineers and grasp technical trade-offs
4. Strong problem-solving, analytical thinking, and communication skills
5. Proven ability to ship impactful products in fast-paced, ambiguous environments
6. Comfortable using tools like Jira, Figma, SQL/analytics platforms, and collaboration suites

Bonus Points For

1. Experience in SaaS, voice AI, NLP, or customer experience platforms
2. Exposure to user research, A/B testing, or growth experiments
3. Background in software development or data science

Why Join Vocallabs.ai?

1. Build cutting-edge products in the AI space
2. Work alongside a driven and talented founding team
3. High ownership, meritocratic culture, and fast growth path
4. Competitive compensation, ESOPs, and flexible work environment